Martech is designated to anything that uses Technology to achieve its marketing target. Martech is completely digital and uses the latest of technology to involve anyone virtually.
Martech Stack is often misinterpreted as the journey of a consumer. It could be meticulously explained using an example, “Think about a car, it has a collection of different parts and different science involved with it’s technology.” In this case, Martech Stack is the number of various parts, softwares and hardwares included with it from the number of sources whose soul purpose is to attract the consumers in the most efficient and easy way; where the overall goal from all the sources of the part developers is to get the consumers/marketeers from point A to all the way to point B.
Martech gives a one-to-one bond between the consumers and their advertisers. Some of the most successful brands like Uber, Dollar and Airbnb already work with this setup.
There are various complexities involved with Martech regardless of its usefulness. With the sheer increase in new technologies like artificial intelligence and bots, the marketing solutions has increased rapidly from social media to search engine optimization.
Problems with Martech:
Martech is an extremely useful tool when used in the most efficient manner, but when it comes to why the MarTech stack is crumbling, the first step is to identify the problem.
There are several strategic and executive questions which would help in solving the crumbled Martech Stack.
➢ How was your Martech Stack expected to support the marketing organization revenue?
➢ How was it expected to put a strategic drive between the organization and the consumers?
➢ How your Martech aimed to support the partners to achieve the high-end revenue?
Some of these basic questions leads to solve the problems faced.
Too often, investing in MarTech without having clarity on the problems they are trying to solve in their company is the root cause of a failed and crumbled Martech Stack. The other causes are typically errors in strategic thinking, flawed execution, or both. The leadership plays an efficient role in deciding on how the Martech, which is on the verge of failing, is being supported.
Basics of solving the Martech Stack Problems:
Identify the category of the problem, if the problem is related to execution or the problem is related to the strategic decisions.
- If the problem is related to the execution then it is really important to know how to manage the end-to-end processes. Only then can you understand how/if MarTech can be implemented to extract the expected value.
- If the problem is related to the strategy then the leadership and thinking process involves a key role for supporting the crumbling Martech Stack.
- Never fall for the idea that knowing the marketing technology would solve every problem and dependency of such idea would result into failure.
Martech is an extraordinarily valuable prize but only if applied properly with correct planning and stratergy. Basically, to use the Martech, firstly one need to understand their own organization and people involved.